"I can't say enough good things about Romy and Erik. My wife and I are completely satisfied with their knowledge, expertise and ability to handle the challenges that came (and we had several before the offer that went to closing). But probably the best thing about this team is their honest caring for us as individuals and the lack of high-pressure to do anything. I bristle at high pressure sales people. Erik and Romy are the opposite of that. They're patient while offering solid advice --and that fits both my wife and my personalities. Strongly recommend!
"Eric and Romy helped us purchase this home in 2012 and sell it this year. They are professional and exceptional real estate operatives and I have no hesitation in recommending them for either a purchase or a sale. This latest exercise went extremely well and the price, which was negotiated, was to our surprise in excess of what we had expected and accomplished within 5 days."
"Erik and Romy are exceptional Real Estate Professionals. Having reached out to them to help us buy an island home sight unseen was a leap of trust for us and an extra burden of responsibility for them. They acted with the utmost care to explain every detail of the transaction to us. Taking extra time to explain pros and cons, help us with deciding on fair pricing and sharing their extensive knowledge of all the different neighborhoods on the big island. They communicated always promptly and effectively to address any concerns we had! We ended up with a beautiful home and we recommend Erik and Romy completely!! You will be in very competent hands with the both of them they are a great team!!!"
"Erik and Romy have been wonderful to work with in both the purchase and sale of my home on Hawai'i Island. They both go above and beyond all expectations, and I feel that the advice they give is what they would give to a family member. Erik and Romy respond to communication immediately, and are more than willing to help out with matters outside of the real estate transaction. I wouldn't go with anyone else for buying or selling property on Hawai'i Island."
"Erik and Romy Jacobson provided us outstanding service when we purchased our condominium in Waikoloa Village. We had been seriously searching for over 3 years while spending our winters in Waikoloa. Erik and Romy showed us many houses, condos and even helped us to find a rental. The Corcoran Pacific app was helpful; but Erik's knowledge of the area and willingness go look on short notice was remarkable! Erik and Romy guided us to a perfect property. They were patient and understanding during this huge step for us. We are from St Louis and the entire buying process, after we found the perfect place, was accomplished on line. We could not have accomplished this without their extraordinary care. After the sale, their cheerful service continues. There are many details they are helping us with. My wife and I chose them as realtors, but now we are friends and neighbors."
"We are so glad we chose to work with Erik and Romy ... selling a home is always a stressful time, but selling a home in the midst of a pandemic was absolutely terrifying. Erik and Romy were very calm, knowledgable and patient, helping us navigate an incredibly uncertain and constantly changing situation. We loved their team approach, each bringing different skills and perspectives that offered us the perfect balance. They were friendly and responsive and super helpful from our initial conversation all the way through our moving process. We always felt like we were their #1 priority, even though we knew they were juggling lots of other things.They were also incredibly professional - their marketing materials and photography were top-of-the-line in presenting our home. We so appreciated working with Erik and Romy, were thrilled with the outcome of our sale, and wholeheartedly recommend them to other sellers."
"I was very pleased with both Erik and Romy. Erik is patient and a good listener which is, in my opinion, an important quality if you are offering service to someone. He was on time, organized and answered my emails and phone messages no later than the same day. Romy staged the house for the pictures and together they took care of everything leaving us only the required paperwork to sign for escrow. They are definitely a great team and I would highly recommend their service."
"Romy and Erik are the best. Thanks to them, we sold our condo in the midst of the Covid-19 lockdown. They are a great team taking care of marketing, negotiating, and finalizing paperwork. We've bought and sold a number of homes and condos over the years and appreciate the openness and responsiveness of Erik and Romy. We are now looking for a new condo in another state and wish we have the quality services that we had with this team."
"We’ve had the sincere pleasure of working with Romy and Erik Jacobson for several years as we sought and finally found our new Hawaii home in early 2020.
Throughout that process, we considered every possible scenario – golf course condo, Waikoloa Village single home, new build on purchased lot, new development pre-construction purchase, and a few other options along the way. We made several offers and were disappointed each time these fell through due to circumstances beyond our control each time.
Romy and Erik stuck by us throughout. They understand how challenging it can be to purchase in Hawaii while residing full-time on the mainland, they consistently offered sound advice and where possible suggested ‘what if’ options on each opportunity, and they balanced us as appropriate when the emotions of a resort purchase ran against the common sense aspects of this investment – all in an effort to help us achieve our goal: owners of a beautiful home in Mauna Lani!
It is with full confidence and zero reservation that we recommend Romy, Erik and their entire Elite Pacific team to all buyers and sellers considering a transaction in Hawaii."
"Having bought and sold a few houses over our lifetime, and having a negative experience with the last agent on the mainland, we knew that we needed to seek out the best for selling our 'troubled' condo in Mauna Lani. After meeting with Erik and Romy, we knew that we had made the right choice of agents! Erik and Romy were always there to offer their thoughts and opinions from the pricing to the optimal layout for photos. While a full promotional plan was in the works and thinking that the sale would take several months, we were amazed when we received two offers within 10 hours of going live with our listing. Feeling like we were "on a roll" we asked Erik and Romy to help in finding our new home. Again, all of our interactions with this dynamic duo were met with timely and informed responses. Trying to coordinate a sale and purchase to close concurrently would be nearly impossible given the timing, but somehow Erik and Romy pulled off a miracle and we were only "homeless" for two nights.
A word to the wise - never sell and/or purchase during a pandemic if you can avoid it. But if you do, Erik and Romy are the team to handle the job...and even without the pandemic, I would give Erik and Romy my highest recommendation!"
"From start to finish, Romy and Erik were excellent to work with and not only made my home purchase possible but seamlessly guided me through the process with expertise and care. Romy found the special property as soon as it went on the market and it was exactly what I was looking for in my price range. Luckily with her advice to move quickly and Erik's guidance on pricing, our offer was chosen over many others. Erik was thoughtfully with me at the signing, in case I had questions. They are the perfect team and I highly recommend them!"
"Erik and Romy are fantastic real estate agents! This was my sixth home purchase and I found Erik and Romy to be the best agents I've ever had the pleasure to work with. Although we live in Hawaii, my husband and I travel frequently for work and I spend a great deal of time on the mainland. Erik and Romy were able to be flexible and responsive to my last minute visits to the island which was extremely helpful during my search. Because they were able to work as a team, we always received the attention we needed.
My husband and I were searching for a condo in the resort area of the Big Island. We had quite a few "must-haves" on the list and it was the depth and breadth of knowledge that Erik and Romy have of Big Island real estate that aided them in finding us our dream home. Not only did they find us the perfect condo, but they also helped us get it at a price much lower than expected!
Whether you are a long-time resident of Hawaii or from the mainland, Erik and Romy are the team that you need. They will help you find your dream home and negotiate the absolute best price possible!
Don't hesitate to work with Erik and Romy. You will not be disappointed!"
"The Jacobson team, both Romy and Erik, have been wonderful to work with as we looked for property to call our home on the Big Island. They were personable, professional, efficient, and generous with their time in showing us the properties we wanted to see. They were also extremely knowledgeable about the developments and the island in general. We very much appreciated them answering questions about professional services, local resources, and the entire purchasing process. It has been a genuine pleasure to do business with them. We consider them among our first friends on the island."
"Erik and Romy Jacobson, are knowledgeable about neighborhoods, in descriptions and video of potential properties, honest even at the risk of losing a sale, even though not telling what to buy or not to buy but always gave a valuable and fair account of the home and neighborhood in question. Erik and Romy complement each other which is a great benefit their clients. They are always timely with communication and follow through and go the extra mile for their clients. Question always answered, phone calls returned, even while it’s not always convenient for them. Erik and Romy worked hard to find the house that was the best fit for us, we greatly appreciate their patience and valuable expertise. If you are looking for real estate agents we totally and whole heartily recommend Erik and Romy Jacobson."
"The Jacobson team did an awesome job with the sale of my home in Kamuela. They are very knowledgeable about the local market and what it takes to sell. Will use them again. Aloha."
"Erik and Romy went out of their way to represent us as their clients. They advocated for us with the seller and always wanted what was best for us—even when we didn’t know what that was. They listen and respond to their clients’ wishes and definitely helped us get our “forever home.” We couldn’t be happier."
"We moved from California to the Big Island and were looking for a new home in Waikoloa Village. We selected Romy and Erik because of their local expertise. They guided us through the whole process and we found what we were looking for. We would highly recommend them!!!"
"In Feb 2018 we decided it was time to follow our dream and move from New Jersey to Hawaii Island (aka Big Island). For months we cleaned out the house and then put it on the market. A realtor acquaintance on a neighbor island recommended Romy and Erick Jacobson with Elite Pacific Properties. We kept our dream fresh by reading the daily emails generated by Elite, which were tailored to our specifications.
We closed on the sale of our home in August and moved into a temporary apt while we regrouped for the next stage of our move. We arrived in Hawaii on January 1st and met our realtors in person for the first time. Right from the start we were impressed with their professional expertise and desire to be helpful.
A couple of days later we began house hunting. Romy and Erik’s thoughtful guidance helped us grasp the differences between NJ and HI real estate. For example, they explained how the house’s footprint on the lot would impact our use of and satisfaction with the property, ie, too much wind, too little breeze, sun setting on the “wrong” side of the house. And then of course there’s always the paperwork, but this part of the process was also handled with the utmost professionalism and follow-up communicaton.
Because Erik and Romy listened to us and paid attention to our reactions to the houses we toured, we only needed to view a handful of houses before finding the perfect house that met - and exceeded - our wishes and needs. About 6 weeks later we closed escrow and began moving our storage pods from Kona to Waikoloa.
We couldn’t have asked for better realtors. In my earlier work life, I was a realtor and then a real estate paralegal and Romy and Erick Jacobson outshine any that I’ve worked with in previous transactions. Our transition to our Hawaii life is well underway and we couldn’t be happier. Don’t wait - call Romy and Erick Jacobson with Elite Pacific Properties!"
"My family was on the edge of achieving our dream after several years of looking at homes with Erik and Romy as our Big Island agents. In November of 2018 we found the perfect Island home at the perfect time. With their help we immediately got into contract on the new property. At the 11th hour our lender went MIA and it appeared we would lose this opportunity. We were devastated to say the least. Erik and Romy refused to let our dream die. They started making calls and within hours found us a new lender. We closed on our new Big Island Dream on 1/15/19. This would not have been possible without their commitment to us. Thank You."
"Having bought, sold, or leased 14 homes, we can attest that Erik and Romy Jacobson are the best realtors we have ever used. They take the time to get to know you, they are excellent communicators and very responsive. They helped us through every step of the process and they were always available for questions we might have. They were also excellent negotiators on our behalf, beneficially closing the deal for us!! They are the BEST!!"